Privacy Policy

PROTECTING YOUR PRIVACY

At The Space, we are 100% committed to protecting the privacy and security of our customers and site visitors. We appreciate and respect how important your privacy and personal data is.

If you have any questions about how we protect your privacy, please drop us a line at thespace@marillion.com

For all our services, the data controller is The Space, and we can also be contacted via thespace@marillion.com

COLLECTING PERSONAL INFORMATION

To allow us to run our website and offer services and products to you, we collect certain personal information about our users. The information you supply is used for delivering products to you, keeping in contact, and for dealing with any enquiries you may have. For example, we collect purchase history information which includes products you have bought from us and dates and times of those purchases.

We only collect the personal data you choose to provide us during your registration process.

The personal information we collect includes Full Name, Address, Email Address, Phone, Country, State, Post / Zip Code, and Billing information, including credit card data, and Paypal & Google Checkout information. All data is stored in the United States.

You may elect to not provide any of the above info, but you may then not be able to use The Space or access certain features.

SHARING YOUR INFORMATION

We do not, will not and will never, sell any of your personal data to any third party – including your name, address, or email address. Our reputation is important to us and we believe this is essential to maintaining that reputation.

We will also not share your data with third parties.

Financial transactions via our site are handled by our payment providers. We share transaction data with our payment providers to the extent necessary for the purposes of processing your payments, issuing refunds and dealing with complaints and queries relating to payments and refunds.

ANALYTICS

We may collect and store certain information about your interaction with The Space website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data.

We use this information, only to improve the quality of our services and products. If you choose to decline cookies via your browser, you may have some limitations in using our services.

EMAIL MESSAGES

If you have said we can, we’ll send you email messages to keep you aware of the latest news from us and to let you know about new features, products, titles and other related information that you may be interested in.

You can stop receiving marketing messages from us at any time but you will not receive technical support requests, account updates and notifications, product updates, security updates or updates to our Terms of Services or Privacy Policy.

When you do this, we will update your profile to ensure that you don’t receive further emails.

SECURITY

We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information. We highly recommend that you set a tough to guess password using a random password generator for your Space account to ensure the security of your password.

KEEPING YOUR INFORMATION

We'll hold on to your information for as long as you have your account, or as long as is needed to be able to provide our services to you, or for as long as is necessary to provide customer support.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide our services to you.

If you close your account, we will keep your data for up to 30 days after your account is closed. After the 30 days all your data is fully removed from our system.

YOUR RIGHTS

You have a lot of rights relating to your personal data:

- The right to be informed about how your personal information is being used

- The right to access the personal information we hold about you

- The right to request the correction of inaccurate personal information we hold about you

- The right to request that we delete your data, or stop processing it or collecting it, in some circumstances

- The right to stop direct marketing messages

- The right to request that we transfer or port elements of your data either to you or another service provider

- The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

Please note that if you ask us to delete your personal data and then wish to resume using our services, that you may have to re-register on our site.

If you want to exercise your rights, have a complaint, or just have questions, please contact us at thespace@marillion.com

CHANGES

We will update this page with any changes to reflect how we are processing your data.

If we make major changes, we will make that clear on the The Space website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our services.

HOW TO CONTACT US

We always like to hear from our customers.

Do you :

- Have any questions or feedback about this notice ?

- Would like us to stop using your information ?

- Want to exercise any of your rights as set out above, or have a complaint ?

Then please don’t hesitate to contact us via thespace@marillion.com - we will be happy to answer any questions you may have.

Or if you’d prefer, you can write to us at:

MARILLION

PO BOX 252

AYLESBURY

BUCKINGHAMSHIRE

HP18 0YS UK